List hygiene: why bad data costs more than bad reps
Bad sales data wastes dials, pollutes CRM reporting and makes good reps look weak. Build a list hygiene process for phone numbers, duplicates, ownership, suppressions and stale records.
Sales Operations
Call Disposition Codes That Actually Tell You Something
Build call disposition codes that capture outcomes, trigger the right follow-up and create useful reporting instead of a long list of vague labels.