Integrations and API
CRM sync, helpdesk apps, webhooks and the REST API.
HubSpot, Salesforce, Pipedrive and Zoho, plus Zendesk and Intercom on the helpdesk side and Slack for notifications. Calls, recordings, transcripts and AI summaries sync against the matching contact record.
Settings, then Developers, then Create key. Keys are scoped per environment and can be rotated without downtime. The sandbox environment is free and does not consume minutes.
Call started, answered, ended, missed, recorded and transcribed, plus SMS received and delivered. Payloads are signed so you can verify they came from us.
The REST API allows 120 requests per minute per key by default. If you need more for a bulk import, contact support and we will raise it temporarily.
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